Your data is protected. So are your outputs.
Security at Scoop covers two things most vendors only cover one of. Your data stays in your environment, isolated, read-only, and encrypted. And every output is gated before it reaches a manager, because a confidently wrong answer is its own kind of risk.
Scoop has achieved SOC 2 Type II certification, validating that our platform meets the highest standards for security, availability, and confidentiality through best-in-class security controls.
Read-only data access
Scoop connects to your data warehouse with read-only credentials. We never write to your systems, never move your data, and never copy it outside the connection required to run diagnostics.
Regular testing for maximum protection
We perform regular penetration and vulnerability tests on our application and infrastructure to ensure no security gaps. Our proactive approach keeps your data protected.
End-to-end encryption
Credentials and API keys are encrypted at every stage to prevent unauthorized access. Security is baked into every layer of our platform.
Robust backend infrastructure
Scoop's backend infrastructure is hosted securely, ensuring that sensitive data and systems are shielded from public access. We follow strict security protocols to limit exposure.
Strict client data separation
Your data is never shared with or visible to other Scoop clients. Each engagement operates in a fully isolated environment. We maintain strict walls between all client implementations.
Outputs are gated before anyone reads them.
An AI system running unsupervised across hundreds of locations has one failure mode that matters more than the others: a confident, fluent, wrong answer published to your entire field organisation.
Every Scoop output passes through a release gate before it is delivered. Gates check for empty evidence sets, banned vocabulary, identifier inconsistencies, degenerate statistics, and recommendation volume that is out of range. A finding that does not clear the evidence bar is withheld, not published.
The AI decides what is worth measuring. It never does the measuring and it never writes a query freehand. Every number in every output is produced by a deterministic query engine. The same query, frozen at baseline, replayed each cycle. Not recalled from model memory.
Your knowledge layer is yours.
The operating knowledge Scoop encodes during implementation is versioned configuration you own. Thresholds, investigation logic, and action language are exportable, auditable, and readable in plain English. Every change carries a reason and a date. Nothing lives in a prompt.
Deploy in your own environment.
Scoop is containerised and can be deployed inside your own cloud account. Your data stays inside your governance boundary. Inference can run against your own model provider contracts if preferred.
Common questions
Does Scoop train models on our data?
No. Your data is used to run investigations for your organisation only. It is never used to train or fine-tune any model.
What does IT need to do?
Grant read-only access to your BI data source. That is close to the whole ask. Scoop never writes to your systems.
Where can I get the full security documentation?
Request our security pack via the discovery call. It includes our SOC 2 report, penetration test summary, and data processing agreement.
Book a discovery call
Reach out to start a two-way conversation about your industry, your performance variations across locations, and whether Scoop is the right fit for you.